**Online Booking Confirmation:**
A credit card is required to hold your online appointment.
**Cancellation Policy:**
We understand that plans can change, and sometimes cancellations are necessary. To accommodate this, we have a flexible cancellation policy:
- If you cancel your appointment at least 48hours in advance, your credit card will not be charged.
- Cancellations made within 12hours of your prime appointment will result in a 50% charge of total appointment cost.
**No-Show Policy:**
Clients who fail to show up for their appointment without prior notice will also be charged 50%, and a deposit will be required for any future bookings.
We believe that this deposit policy will help us maintain the highest level of service and ensure that our time and our other clients time is utilized effectively. We appreciate your understanding and cooperation.
If you have any questions or concerns about these policy, please feel free to reach out to Tracy or Amanda directly. We value your business and look forward to continuing to provide you with exceptional service at The Collective Beauty Studio.
Thank you for choosing us for your go to salon and spa!!